Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: November 7, 2025
This privacy policy explains how Kredmaxx Technologies ("we," "our," or "us") collects, uses, and protects your information when you use our services.
Introduction
At Kredmaxx Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations in the UAE and India.
By using our services, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our services.
Information We Collect
Personal Information
- Name and contact information (email, phone number, address)
- Company information and job title
- Payment and billing information
- Communication preferences and history
Technical Information
- IP address and device information
- Browser type and version
- Operating system details
- Website usage data and analytics
- Cookies and similar tracking technologies
Business Information
- Project requirements and specifications
- Service preferences and history
- Support ticket information
- Communication records and correspondence
How We Use Your Information
Service Delivery
- Provide and maintain our digital services
- Process and fulfill service requests
- Deliver customer support and technical assistance
- Manage project communications and updates
Business Operations
- Improve our services and user experience
- Conduct market research and analytics
- Send important service notifications
- Process payments and manage billing
Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Protect our rights and prevent fraud
- Maintain security and prevent abuse
Data Security
Security Measures
- SSL encryption for data transmission
- Secure server infrastructure and hosting
- Regular security audits and updates
- Access controls and authentication systems
- Data backup and recovery procedures
Data Retention
- Personal data retained only as long as necessary
- Automatic deletion of inactive accounts after 3 years
- Secure disposal of data when no longer needed
- Compliance with legal retention requirements
Your Privacy Rights
Access and Control
- Request access to your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your data
- Request data portability
Communication Preferences
- Opt-out of marketing communications
- Manage notification preferences
- Control cookie settings
- Request data processing restrictions
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
Third-Party Services
We may use third-party services to enhance our website and services. These services may collect information about you according to their own privacy policies:
- Google Analytics: Website traffic analysis and user behavior tracking
- Payment Processors: Secure payment processing for our services
- Email Services: Communication and marketing email delivery
- Cloud Hosting: Secure data storage and website hosting
We ensure that all third-party services we use comply with applicable privacy laws and maintain appropriate security measures.
International Data Transfers
As a company operating in both UAE and India, we may transfer your personal data between these countries and other jurisdictions where we operate or use third-party services.
We ensure that any international data transfers comply with applicable data protection laws and implement appropriate safeguards, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Appropriate technical and organizational security measures
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email Us
privacy@kredmaxx.com
For privacy-related inquiries and data requests
Call Us
+971 50 387 7199
Speak directly with our privacy team
Visit Us
Business Bay, Dubai, UAE
Our registered office address